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Connecting The Dots From Enterprise To Digital

Candela Labs is an IP led technology company that helps insurers and banks streamline operations and better engage with their customers.

We connect the dots between Enterprise and Digital

At Candela Labs, we believe that true transformation in Financial Services needs technology to seamlessly connect and leverage both enterprise platforms and digital solutions. Our products and IP-led solutions are designed with the end customer at the heart, and connect the dots between enterprise and digital.

“We believe in the need for insurance and banking in a digital world, not just digital insurance and digital banking.” – Arsh Maini

Our proprietary Case Management, Business Process Management (BPM) and Enterprise Content Management (ECM) platforms enable us to transform company operations – going beyond cost reduction and efficiency enhancement to providing a competitive edge.

Our digital products, built on our open standards based Rapid Application Development (RAD) platform and integrated with the core process automation suite, help engage the end customer across multiple channels – from mobile, web and social media to emails, call centres and walk-ins.

Behind leading Insurers and Banks

  • "AWPL has been consistent in its focus.... we are using their products at different locations this year.”

    Amy HoeGroup Chief Technology & Operations Officer, FWD Group
  • “The DotSphere User interface is very rich and a lot of attention has been paid to the Work environment of Process Users. The concept of the Work Package is very valuable. The different features to integrate with existing business applications, content management & BPM software, different platforms, are very promising.”

    Hugo de HerdtChief Architect, Leaseplan
  • "I value the effort and commitment that AWPL have put in building the Digital Media Repository for Temasek Polytechnic. The solution adhering to the IMS metadata standards has enabled Temasek to better serve its members and students.”

    Sow KhamProject Manager, Temasek Polytechnic
  • “AWPL provided us an opportunity to look at Enterprise Process Management and thus transforming the way that work would get done.”

    Deepak SatwalekarChief Executive Officer, HDFC Standard Life
  • "AWPL worked very closely with us, as if a part of Prudential itself, and thus a joint partnership implemented what I believe is the world's pioneering effort in truly transforming the way people work using technology and common sense as enablers."

    Jeffrey YemChief Operating Officer, Prudential Assurance Malaysia Berhad
  • "Transformation of Aviva: AWPL as partner"

    Simon NewmanCEO, Aviva Asia
  • "The story of how AWPL came into existence and has grown from a startup is quite inspirational (I heard it for the first time!) and should definitely be included as a case study in the management schools."

    Santosh GonHead of Transformation, Aviva Singapore
  • "I am totally impressed by the drive and commitment of each team member and the cross-vendor collaboration demonstrated."

    Joanna Leong Senior Development Manager, Aviva Asia 

Our Products, IP-led Solutions and Services

Digital Solutions for better

Customer Engagement

Digital Solutions

A host of digital apps that allow for a step leap in how insurance firms and banks engage with their customers – be it for account opening, customer on-boarding, underwriting, or for registering and managing a claim.

Digital Solutions

Point solutions such as the Product Configurator – which allows insurers to give the flexibility of designing and tweaking insurance products to their brokers and agents.


Enterprise Operations

Automation Platforms

A suite of smart process automation platforms and products that connect seamlessly with core systems, and provide advanced decision support capabilities.

Process Frameworks and Accelerators

Ready to deploy process frameworks and accelerators, which not only bring industry best practices but also significantly reduce implementation timelines.

Integration and SOA services

Candela Times

  • We believe in 'Digital First' driven growth for all our customers & are passionate about creating technology that can drive differentiation.3 months ago
  • With ever-changing customer demands and expectations, it has become critical for the financial services companies to reinvent themselves.3 months ago
  •  @newmansimonila  Thank you, Simon.3 months ago

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